RoadsideWingman provides skilled virtual assistants exclusively for tow truck companies. Your VA handles Towbook dispatch, call answering, data entry, lien sale support, and motor club calls — working your hours, reachable on WhatsApp, with a VOIP extension on your phone tree.
Good morning! I've entered last night's 4 jobs into Towbook and sent the lien notices for the 2 impounds. Anything else before opening?
Perfect. Can you call AAA back on job #2840?
On it now ✓
Your RoadsideWingman virtual assistant comes fully trained on Towbook and towing industry workflows — ready to plug into your operation from day one with zero ramp-up time.
Your VA answers calls as your company during scheduled hours via a dedicated VOIP extension on your phone tree — customers never know the difference.
Takes incoming calls, creates jobs in Towbook, and contacts your drivers — handling the full towing dispatch loop so you stay on the road.
Creates calls, updates customer records, enters vehicle info, adds notes, and keeps your Towbook account clean and current throughout the day.
Manages lien notices, tracks deadlines, sends required correspondence, and keeps your impound documentation organized and compliant.
Accepts and enters AAA, Agero, Urgently, NSD, and other motor club dispatches — managing the back-and-forth so you don't have to.
Your wingman is always a message away. Assign tasks, get real-time updates, and communicate just like an in-house tow company office employee.
We match you with a trained VA, integrate with your Towbook account, set up their VOIP extension, and they start working your schedule — fast.
You choose when your VA works. Daytime office hours, evening overlap — whatever fits your tow operation.
We assign a virtual assistant trained on Towbook dispatch software and tow truck company workflows.
Towbook access is granted, their VOIP extension joins your phone tree, and WhatsApp is ready for daily communication.
Your wingman clocks in on your schedule, handles dispatch and data entry, and stays in touch via WhatsApp.
Unlike a towing call center, your RoadsideWingman assistant mirrors your actual business schedule. Most tow companies run daytime office hours with some evening dispatch overlap — but you set the schedule.
Your wingman doesn't need to learn Towbook on your dime. Every RoadsideWingman virtual assistant is trained on Towbook dispatch software and towing company workflows before they ever touch your account.
RoadsideWingman handles the full employment infrastructure for your towing virtual assistant. You get a ready-to-work VA with no overhead hassle.
The only thing not included: a $60/month VOIP phone fee for your VA's dedicated extension — billed transparently with no surprises.
Just $11.00/hour — all-inclusive. A one-time $995 setup fee covers onboarding and Towbook configuration. Add $60/month for your VA's dedicated VOIP line.
All plans require a one-time $995 setup fee. Monthly hours calculated at 4.33 weeks/month average. $60/mo VOIP fee covers your VA's dedicated phone extension. No long-term contracts required.
Everything tow truck companies ask before hiring a virtual assistant through RoadsideWingman.
A towing virtual assistant is a remote worker trained specifically on tow truck company operations, including Towbook dispatch software, motor club call handling, lien sale processing, and live call answering. RoadsideWingman VAs work your chosen hours and are reachable via WhatsApp and a dedicated VOIP phone extension.
Yes. Every RoadsideWingman VA is pre-trained on Towbook before their first day with your company. They can create calls, assign drivers, manage impound jobs, send lien notices, handle motor club dispatches, and generate invoices — all inside Towbook from day one.
RoadsideWingman charges $11.00 per hour, all-inclusive. A 30-hour/week VA runs approximately $1,430/month. A 40-hour/week VA runs approximately $1,964/month — both include a $60/month VOIP phone fee. There is a one-time $995 setup fee to get started.
Yes. Your VA receives a dedicated VOIP phone extension added directly to your existing phone tree. Calls forward to them during scheduled hours and they answer as your company — customers won't know the difference.
Your VA works whatever hours you choose. Most tow companies run weekday office hours, but you can set any schedule including evenings and weekends. Hours are flexible and can be adjusted week-to-week.
Yes. RoadsideWingman VAs are trained in towing lien sale documentation — including sending lien notices, tracking deadlines, managing impound paperwork, and maintaining compliance records within Towbook.
We provide everything: office space in the Philippines, computer and equipment, high-speed internet, HR management, payroll, and full Towbook training. The only cost beyond the hourly rate is a $60/month VOIP phone fee for your VA's dedicated line.
Most clients are up and running within 48 hours of completing onboarding. We match you with a trained VA, configure Towbook access, set up the VOIP extension, and connect WhatsApp — then your wingman is ready to work.
Get started with a free consultation. Tell us about your tow operation and we'll match you with the right VA — ready in 48 hours.
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